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Guest Service Representative Night Audit - Courtya  - N/A Listing ID: 229221


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Seller Info

SMitchell1

Member Since:
Jan 23, 2018

North Charleston, South Carolina 29406

(647) 243-3048

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Listing Began: Jun 4-1:30
Number of Times Viewed: 9

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Seller's Comments and Description:

Here’s To Your Journey with Courtyard

With more than 330 managed locations in more than 20 countries Courtyard by Marriott offers a refreshing environment that helps guests stay connected and balanced. Working at Courtyard, you'll ensure guests have a smooth, productive stay that meets their personal and business needs. Find Your World™ at Courtyard by Marriott.

 
The Courtyard North Charleston Airport/Coliseum, located at 2415 Mall Drive I-26 and Montague, North Charleston, SC, 29406 is currently hiring a Guest Service Representative Night Audit.

Responsibilities include:


Process all guest check-ins by confirming reservations in computer system, verifying guest identity, requesting form of payment, assigning room, and issuing room key in accordance with property policies and procedures. Operate telephone switchboard station. Respond to and resolve guest requests, including wake-up call requests. Run daily reports (number of arrivals, departures), identify any special requests, and check reports for accuracy. Review shift logs/daily memo books and document pertinent information in logbooks. Process all payment types such as room charges, cash, checks, debit, or credit. Count and secure bank. Complete end-of-day activities including posting charges to accounts, completing cashier and closing reports, running night audit backup, and roll the date. Print and fold folios and ensure that they are placed under each guest room door the night before check-out.

Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications. Ensure uniform and personal appearance are clean and professional. Maintain confidentiality of proprietary information; protect company assets. Support all co-workers and treat them with dignity and respect. Support



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